Privacy Policy

1. Introduction

Skillscape is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skills assessment and team management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us:

• Account Information: Email address and authentication credentials
• Profile Data: Name, role, and team information
• Assessment Data: Your self-assessed skill levels and competencies
• Team Data: Information about team members and their skill assessments
• Role Definitions: Custom role criteria and skill requirements you create

2.2 Automatically Collected Information

When you access our service, we may automatically collect:

• Usage Data: Information about how you interact with the service
• Device Information: Device type, operating system, and browser type
• Cookies: We use cookies and similar technologies for authentication and service functionality

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our skills assessment platform
• Authentication: To verify your identity and manage your account
• Features: To enable features like team management, skill matrices, and progress tracking
• Communication: To send you service-related notifications and updates
• Analytics: To understand usage patterns and improve the service
• Security: To protect against unauthorized access and ensure data security
• Compliance: To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

4.1 Assessment Sharing

When you complete an assessment that was offered to you by a manager or team lead, your assessment results become visible to the person who assigned the assessment to you. You have control over which assessments you share and with whom.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• Authentication services
• Analytics providers
• Email delivery services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights, privacy, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and audit logs

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us. We will delete or anonymise your information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

Backup copies of data may persist for a limited period during our standard backup retention cycle but will not be accessible for regular use.

7. Your Rights and Choices

You can access and review your personal information through the service. If you have questions about your data or wish to request deletion of your account, please contact us. We will respond to your request in accordance with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide functionality and enhance your experience. Types of cookies we use include:

• Essential Cookies: Required for authentication and basic service functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use the service

You can control cookie settings through your browser, but disabling certain cookies may limit your ability to use some features of the service.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by providing additional notice through the service or via email.

Your continued use of the service after such modifications constitutes your acknowledgment of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@skillscape.dev.

We are committed to working with you to resolve any privacy concerns in a timely and effective manner.